Refund Policy

At Lois + Ani Tea Shop, we want you to be delighted with your purchase. If something isn’t right, our Refund Policy outlines the options available for returns, refunds, or exchanges. Please read this policy carefully before making a purchase on our website [www.loisandani.ca].

1. Eligibility for Returns

We accept returns for eligible unfulfilled orders ONLY. Timeframe: Returns must be requested within the day of receiving your order.

Condition: Unfulfilled orders ONLY, except for: Perishable fulfilled orders. Gift cards. 

2. Return Process To initiate a return, please follow these steps: Contact Us: Email us at info@loisandani.ca